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The management mistakes from Telnic and the consequences

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Tim Spears
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The management mistakes from Telnic and the consequences

Post by Tim Spears on Sun 23 Jun 2013, 11:28 am

Telnic's strategyConsequence
Telnic deleted the roadmap..tel sales have collapsed.
Telnic censored and locked the .tel forum.Teltalk has been created and all problems are discussed widely.
Telnic made improvements for .tel only at Telnames.Customers became disappointed and went away.
Telnic doesn’t communicate with customers.The potential of .tel stays unused.
Telnic canceled all marketing and doesn’t update the Telnic website.The community doesn’t trust in the continuation of the .tel service anymore.
Telnic ignored all criticism (and has never responded).The reputation from Telnic is suffering.
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FrankW.
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Re: The management mistakes from Telnic and the consequences

Post by FrankW. on Sun 23 Jun 2013, 11:45 am

Here are some common internet search facts:

95% of internet users do not search past the first page of search engine results.
80% of the United States population researches a product on the internet before purchasing.
72% of those that research will not buy if there’s a negative comment.

www.gppros.com/online-reputation
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supercyberheroes
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Re: The management mistakes from Telnic and the consequences

Post by supercyberheroes on Sun 23 Jun 2013, 1:12 pm

Good link and interesting, so if some of you would like to write a review on my http://movie.tel/ please do so from here: www.google.com/places/. To begin writing a review, click on the "Start rating" button on the bottom left of the page

Thank very much


Regards

http://movie.tel/

http://4g.tel/
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mikeseaton
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Re: The management mistakes from Telnic and the consequences

Post by mikeseaton on Sun 23 Jun 2013, 2:10 pm

@Tim Spears
Good summary clearly showing Management Actions and their Consequences ! 

@FrankW
Interesting article at www.gppros.com/online-reputation - here's a quote from it:

Handling Negative Reviews
When you see negative content or reviews about your business online, it’s important that you act quickly. There is a saying, “Silence is consent.”
Many sites such as Yelp let the business owner respond to the reviews. The longer you wait to respond, the more potential customers see the negative review and believe it’s a true representation of your business.
I wonder if Telnic agree with the bolded recommendations given above ?

http://MikeSeaton.tel


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