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The big misunderstanding between Telnames and customers

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Toptel
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The big misunderstanding between Telnames and customers

Post by Toptel on Wed 03 Jul 2013, 5:57 am

These are the advertised features from Telnames:
 
·         Telnames enables you to create a mobile-friendly website in minutes
·         Includes the essentials that people on the move need to find your business and make contact – click to call/email buttons, opening hours, address/map
·         Includes a .tel mobile domain for your business, template and hosting
·         Single page mobile-friendly template designed for the best user experience
·         Your .tel mobile site can link to your existing website e.g. .com, .co.uk or stands alone
·         Add further content to showcase your business such - Youtube video, images, special offers
·         Optimised display on all smart phones inc. iPhone, Android, Blackberry
·         Full tracking of visitors to your mobile site with Google analytics
·         Professional customer support to help you make the most of your mobile website
 
That sounds nice, but: What do Telnames customers want?
 
The list of features above doesn’t create interest, because website publishers (this includes especially small and medium-sized businesses) want complete different things:
 
·         A lot of visitors for their (mobile) websites
·         Easy discoverability of their (mobile) websites
·         Good search results on search engines

Certainly more wishes are relevant, but these should be the most important.

If Telnames wants to get a remarkable number of customers, Telnames has to fulfill these wishes!
We have repeatedly told what is necessary for this. There is no way around it!

    Current date/time is Fri 20 Oct 2017, 1:08 am