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Who will be the first registrar to offer...

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mikeseaton
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Who will be the first registrar to offer...

Post by mikeseaton on Fri 15 Jun 2012, 9:44 am

...the Telnames template as now shown by Telnic's promo domain http://Ben.tel ?

Some registrars do seem to have problems running their own TelHosting, particularly with expired domains that change ownership (sometimes before the scheduled deletion date/time).

I'm sure many would be happy to let Telnames handle the TelHosting (for a small annual fee that is added onto the domain's cost) and concentrate on what they do best i.e. domain registration, renewal and transfer.

My guess is that it could be Name.com, or maybe Moniker (since they are now owned by the same company that runs the registrar that Telnames has partnered with).

Once one takes the plunge, others will follow quickly IMO.

http://MikeSeaton.tel
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Re: Who will be the first registrar to offer...

Post by JLouisBiz on Fri 15 Jun 2012, 1:20 pm

Well I guess, some professional company could take over the TELNIC's job on handling everything: organization, management, template creation, public relation, hosting, server maintenance, whatever.

The problem is always there when there is a good idea, but too little staff to be able to handle it alone.
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Re: Who will be the first registrar to offer...

Post by mikeseaton on Sat 16 Jun 2012, 2:02 pm

mikeseaton wrote:Some registrars do seem to have problems running their own TelHosting, particularly with expired domains that change ownership (sometimes before the scheduled deletion date/time).

I'm sure many would be happy to let Telnames handle the TelHosting (for a small annual fee that is added onto the domain's cost) and concentrate on what they do best i.e. domain registration, renewal and transfer.
The current thread http://telnic.org/forum/showthread.php?t=2912 on Telnic's Forum just confirms the sense of what I am saying about TelHosting being handled by one organisation, rather than by each individual registrar with the large burden that currently imposes on them.

http://MikeSeaton.tel

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Re: Who will be the first registrar to offer...

Post by Alex on Mon 18 Jun 2012, 8:33 am

mikeseaton wrote:
mikeseaton wrote:Some registrars do seem to have problems running their own TelHosting, particularly with expired domains that change ownership (sometimes before the scheduled deletion date/time).

I'm sure many would be happy to let Telnames handle the TelHosting (for a small annual fee that is added onto the domain's cost) and concentrate on what they do best i.e. domain registration, renewal and transfer.
The current thread http://telnic.org/forum/showthread.php?t=2912 on Telnic's Forum just confirms the sense of what I am saying about TelHosting being handled by one organisation, rather than by each individual registrar with the large burden that currently imposes on them.

http://MikeSeaton.tel
Yes, as soon a .tel domain has been transferred from one registrar to another, very often the TelZone at the old registrar still stays active.

Therefore after change of ownership or just changing the registrar (that includes new registered .tel domains after dropping), to get the TelHosting running again often it needs to involve manually correction work at the registrars - sometimes even involving Telnic.

Here the statement from Aled Williams, Director of Customer Services for Telnic:

To clarify the process with regards to a registrar setting up a .tel account for a name that has previously expired/been transferred:

The registrar has two tasks when setting up a .tel in their partition:
a. Creating the account in their partition (including setting the username and password)
b. Setting up the domain and zone so that the .tel name points to that specific account.

Having these as separate steps allows the registrar to prepopulate the .tel if they wish to do so (as many do). It also minimises any downtime for the domain in the case of a transfer since the account can be set up before the transfer even completes.

As a domain can only have one zone, on launch of .tel we advised all registrars that they should delete the zone in their partition should a name be deleted, expired or transferred to another registrar. It soon became clear that this wasn’t happening and as a result “new” registrars were having an issue creating the zone as the “old” zone still existed. To circumvent this issue we updated the “CreateZone” command used by the registrars two years ago, so that an additional parameter could be used to force creation of the zone even in the event of another zone already existing. All registrars were notified of this update and how it could help them in the zone creation process, especially in the case of transfers and registration of recently expired names. A reminder was also sent to registrars a few months later.

The zone creation command can only succeed if the registrar making the request matches the sponsoring registrar for the name. It seems that some commands are failing this requirement for one of two reasons:

1. The registrar company has a number of different registrar accounts which they use and they are making the request from a different account to the one actually used to register the name. I see that some registrars (e.g. Name.com) are using different registrar accounts for drop catching. The command must be issued from the registrar account to which the name was registered.
2. The command is made before the WHOIS has been updated to show the “new” registrar. It is possible that the issues some of you are experiencing are the result of “drop-catches” whereby the command is being made before the WHOIS has updated and is failing as a result. Reissuing the command (with the correct parameter for forcing creation of the zone) once the WHOIS is updated will ensure that the zone is correctly created and pointing to the “new” partition.

Registrars also have the ability to manually create zones using their partition control panel. Creating zones in this way also deletes the “old” zone so that setup is complete.

As mentioned, all registrars have been sent this information, and I also remind them of the steps required to make this a smooth process whenever I contact them regarding this issue. That is actually all I can do in this process. Names which have an issue which is then resolved, is resolved either by the registrar reissuing the create zone command correctly or manually creating the zone.

The error message given above regarding the 5 nameservers being blocked means that the create zone command has failed either:
1. Because the “old” zone still exists and the additional API parameter has not been used OR
2. The command was issued from the incorrect registrar CTH account OR
3. The command was issued before the registrar became the sponsoring registrar in the WHOIS

The situation where a user registers a name but when it is activated still shows the previous owner’s details is the result of the “old” zone still being active and the registrar not yet having created the new zone correctly.

I apologise if this is overly technical for many, but with “fingers being pointed” at Telnic as stated above, I thought it was important that the process is explained fully.


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Re: Who will be the first registrar to offer...

Post by JH on Mon 18 Jun 2012, 8:42 am

I had this problem many times.

When I've experienced my domains are not working, I just e-mailed my registrar and usually within 24 hours the problem was solved.

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Re: Who will be the first registrar to offer...

Post by Alex on Mon 18 Jun 2012, 9:38 am

Another comment from Aled Williams, Director of Customer Services for Telnic which perhaps can even help Jean Louis to solve his current problems:
Different registrars have different needs and processes. For example, some wish to keep the CTH username and password consistent to their system credentials. Others allow a clickthrough without logging into the CTH specifically. All of these need to be able to set the credentials themselves.

Similarly separating the zone file from the CTH creation process allows the accounts to be set up first, which can really help with the speed it takes for the .tel to be resolving. Some registrars also have a need at times to move names between accounts and partitions. This separation gives them complete control in being able to set the new partition up ready for the user before activating the zone, otherwise there would be inevitable downtime during such actions.

The process outlined above gives registrars the most flexibility and the actual zone creation requires just one API call.


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Re: Who will be the first registrar to offer...

Post by JLouisBiz on Mon 18 Jun 2012, 10:24 am

When you are hungry for 15 days, and he knows that, is it help when you get food the 15th day?

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Re: Who will be the first registrar to offer...

Post by Alex on Mon 18 Jun 2012, 11:54 am

TelAbsorbs wrote:When you are hungry for 15 days, and he knows that, is it help when you get food the 15th day?
15 days definitely isn't a tolerable time frame for solving such technical issues. As JH stated the problem usually should be solved after one day - counted after filing for complaint.

I don't know the background of the history with your registrar, but it seems to me one responsible employee was just neglectful.


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Re: Who will be the first registrar to offer...

Post by JH on Wed 20 Jun 2012, 5:54 am

JH wrote:I had this problem many times.

When I've experienced my domains are not working, I just e-mailed my registrar and usually within 24 hours the problem was solved.
Today I've to confirm the problems of TelAbsorbs:
I bought a premium domain name at name.com and since I didn't have access to the TelHosting I asked name.com to create the TelZone.
The service of name.com usually is very fast, but this time I've been waiting for 10 days to solve the technical error.
Until today they only delayed the solution and I still don't have access to this new domain.
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Re: Who will be the first registrar to offer...

Post by mikeseaton on Wed 20 Jun 2012, 9:36 am

There have been over 3 years to get the TelHosting transfer system working smoothly - yet even the "good guys" at Name.com are still having problems with it !

How can .Tel be taken seriously as a go-ahead domain extension when such problems highlighted here (and in the thread http://telnic.org/forum/showthread.php?t=2912) continue to exist ?

It's time to stop ******* around and realise that domain registrars are just that - specialists in domain registration and renewal and let them focus on what they do best.

Which incidentally is the reason none of them showed the slighest interest in developing their own .Tel proxy and templates - it's not what they do or want to be involved in.

As I suggested in my original post

mikeseaton wrote:I'm sure many would be happy to let Telnames handle the TelHosting (for a small annual fee that is added onto the domain's cost) and concentrate on what they do best i.e. domain registration, renewal and transfer.

My guess is that it could be Name.com, or maybe Moniker (since they are now owned by the same company that runs the registrar that Telnames has partnered with).

Once one takes the plunge, others will follow quickly IMO.
http://MikeSeaton.tel


Last edited by mikeseaton on Wed 20 Jun 2012, 11:09 am; edited 2 times in total (Reason for editing : typo)
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Re: Who will be the first registrar to offer...

Post by Tel on Wed 20 Jun 2012, 9:51 am

Me, too!
On 6th and 7th June I successfully registered several tels by backordering them via Domainmonster.
I started the Bulk Domain Management there to attach them into my Telhosting account one week ago.
Until today I can't manage my new tels.

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Re: Who will be the first registrar to offer...

Post by Alex on Wed 20 Jun 2012, 10:09 am

I have addressed this topic to Telnic:
Even Aled explained how complicated the TelHosting seems to be, several people just complained on TelTalk they can't manage their .tel domains.

This general issue needs some more attention to be solved.

If .tel should become successful (and therefore would be used by many more users than today) then people shouldn't wait for long time until they have access to their .tel domains.


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Re: Who will be the first registrar to offer...

Post by JLouisBiz on Thu 21 Jun 2012, 12:06 am

There is no use of expecting TELNIC to handle anything when it does not work.

Either they recognize it themselves or not. The product is failing for 2-3 years already, and "support" by TELNIC changed from good to below the worse.
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Re: Who will be the first registrar to offer...

Post by mikeseaton on Sun 16 Dec 2012, 10:42 am

mikeseaton wrote:...the Telnames template as now shown by Telnic's promo domain http://Ben.tel ?

Some registrars do seem to have problems running their own TelHosting, particularly with expired domains that change ownership (sometimes before the scheduled deletion date/time).

I'm sure many would be happy to let Telnames handle the TelHosting (for a small annual fee that is added onto the domain's cost) and concentrate on what they do best i.e. domain registration, renewal and transfer.
Still waiting for an answer to the question posed by this thread - or is it NONE WILL ?

http://MikeSeaton.tel


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Re: Who will be the first registrar to offer...

Post by mikeseaton on Fri 04 Jan 2013, 8:01 am

mikeseaton wrote:
mikeseaton wrote:...the Telnames template as now shown by Telnic's promo domain http://Ben.tel ?

Some registrars do seem to have problems running their own TelHosting, particularly with expired domains that change ownership (sometimes before the scheduled deletion date/time).

I'm sure many would be happy to let Telnames handle the TelHosting (for a small annual fee that is added onto the domain's cost) and concentrate on what they do best i.e. domain registration, renewal and transfer.
Still waiting for an answer to the question posed by this thread - or is it NONE WILL ?
I'm going to answer my own question - following the forthcoming price hike by Telnames to £24.95 (approx $40) - NONE WILL !

http://MikeSeaton.tel


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Re: Who will be the first registrar to offer...

Post by Tim Spears on Fri 04 Jan 2013, 8:07 am

mikeseaton wrote:I'm going to answer my own question - following the forthcoming price hike by Telnames to £24.95 (approx $40) - NONE WILL !

http://MikeSeaton.tel
$40 can be very cheap from the right angle: http://www.teltalk.org/t119-the-vancouver-dottel-meetup-group
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Re: Who will be the first registrar to offer...

Post by mikeseaton on Fri 04 Jan 2013, 8:19 am

Tim Spears wrote:$40 can be very cheap from the right angle: http://www.teltalk.org/t119-the-vancouver-dottel-meetup-group
Here's the price structure for RapidTimeDotTel.com - http://rapidtimedottel.com/wordpress/?page_id=1021

I note that even with the $149.99 package you only get 3 Updates !

http://MikeSeaton.tel


Last edited by mikeseaton on Fri 04 Jan 2013, 8:25 am; edited 1 time in total


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Re: Who will be the first registrar to offer...

Post by maxi on Fri 04 Jan 2013, 8:24 am

Tim Spears wrote:$40 can be very cheap from the right angle: http://www.teltalk.org/t119-the-vancouver-dottel-meetup-group
Now, after your post, Telnic will immediatly decide, that he will get more money if he will began to sell TELs for 4$0 each.
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Re: Who will be the first registrar to offer...

Post by mikeseaton on Fri 04 Jan 2013, 10:22 am

maxi wrote:
Tim Spears wrote:$40 can be very cheap from the right angle: http://www.teltalk.org/t119-the-vancouver-dottel-meetup-group
Now, after your post, Telnic will immediatly decide, that he will get more money if he will began to sell TELs for 4$0 each.
Orangeblossom wrote:With such a price differential between a .Tel and a Telname, isn't that just the perfect excuse for .Tel registrars to jack the price up?
I suppose a price rise by Telnic .tel registrars could happen, after all if your competition raises its prices by nearly 67% there must be a temptation to follow suit !

Maybe its best to renew now rather than later, assuming of course that renewal is part of your game plan ?

http://MikeSeaton.tel


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Re: Who will be the first registrar to offer...

Post by Sunrise on Fri 04 Jan 2013, 10:28 am

mikeseaton wrote:Here's the price structure for RapidTimeDotTel.com - http://rapidtimedottel.com/wordpress/?page_id=1021

I note that even with the $149.99 package you only get 3 Updates !

http://MikeSeaton.tel
I doubt with this price structure they have ever sold a single .tel!
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Re: Who will be the first registrar to offer...

Post by Sunrise on Fri 04 Jan 2013, 10:30 am

mikeseaton wrote:I suppose a price rise by Telnic .tel registrars could happen, after all if your competition raises its prices by nearly 67% there must be a temptation to follow suit !

Maybe its best to renew now rather than later, assuming of course that renewal is part of your game plan ?

http://MikeSeaton.tel
First let's see if Telnames will be successful with the new price of $40.
I doubt that pretty much!
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Re: Who will be the first registrar to offer...

Post by hulltv on Fri 04 Jan 2013, 10:46 am

What a load of rubbish i have been off work with the flu and i have been putting my biz on god knows how many free directors out there people or business don't have to have a tel ,

Don't they understand that yet.


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Re: Who will be the first registrar to offer...

Post by Natal on Fri 04 Jan 2013, 11:00 am

hulltv wrote:business don't have to have a tel
Business don't have to have a tel, but it's nice and helpful to have one. And by comparing it with other services Telnames is nice, easy and (soon not quite so) cheap. For the targeted SMB it's a solid solution.
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Re: Who will be the first registrar to offer...

Post by hulltv on Fri 04 Jan 2013, 11:10 am

Most important thing is to be seen in google yell gets good ranking so thats inportant to me.

My telnames somewhere on page 12 and i cant do anythingwith it to push it up the search so ill just forget about it in time and let it drop.

telnames just one page?there having a laugh!

There is no point in a telname but dot tel for long tail keywords now i do ok with that, and it gives me work everyday.

my phone rings from my tel everyday never will with telnames


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Re: Who will be the first registrar to offer...

Post by maxi on Fri 04 Jan 2013, 12:02 pm

hulltv wrote:telnames just one page?there having a laugh!
It just nоw cаmе tо my mind, thаt with sеlling virtuаl оnе-pаgе sitеs fоr $40 еаch it shоuld bе а much bеttеr businеss thаn with printing fаkе $40 bаnknоtеs оn rеаl pаpеr.

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