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When name.com renew automatic IDN domains .tel

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Telnic
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When name.com renew automatic IDN domains .tel

Post by Telnic on Tue 30 Dec 2014, 4:43 pm

tindaya06-06-2011 07:05 PM




When name.com renew automatic IDN domains .tel
 
I have some domains .tel IDN with name.com and now, in 10 days will be a year. But I try to pay the domains and always the invoice is 0 euros, I tried to send a message to support@name.com and don´t answer me. I have tried to tranfer to another registrant, but I can´t because give error= domain not created. The question is: When do name.com the renew of the domain, the same day of the expires, before, later???

In the automatic mode the bill in name.com, only work with account, or I can have the Visa?

dottel.net06-06-2011 07:07 PM




have you tried calling their support number?

tindaya06-06-2011 07:21 PM




Is international, and my english is not so good, so is posible that I don´t Understand anything.

tel4rent06-06-2011 07:25 PM




Hi Tindaya,

I can tell you that name.com support is very good. They always reply back very quickly. Well, that's my experience with them.

Best of luck

tindaya06-06-2011 07:47 PM




To answer with: Case #00431305: "Why fail?.............................Reenv: Name.com - Order Failure - 3076796" has been created and a customer service representative will respond to you shortly

But, customer service representative don´t respond. This is the 3ª time in the last month, that is the same, open de case, but no one respond me. And, only I want to pay the renew of the domains.

dutchstreetdog06-06-2011 08:44 PM




My domain is also for renewal
And now the CTP is showing red warnings for over a weak Alredy 
That is giving mi the creeps!
I pay ones a year i think, and then the provider must take care of the renewal
But its also a worry for mi
imagene one year work disapearing and my lovley domainname!

tindaya06-06-2011 09:46 PM




This time name.com has answered me:
Unfortunately we were getting the same error that you received. I have submitted a ticket (ticket # 14235635) to our development team to see if they can fix the issue with the renewal's of these domains. I will let you know when we have resolved the issue and when we have gotten the domains renewed for you.

can06-06-2011 10:08 PM




Some times error incur like that, but their support team always resolve quickly.

    Current date/time is Sun 19 Nov 2017, 5:33 am